Important update regarding Hurricane Irma’s impact on the Caribbean

Hurricane Irma was one of the strongest storms ever recorded in the Atlantic Ocean. The storm’s impacts are still being realized and evaluated throughout the Caribbean and Florida.In order to keep our travel agents as informed as possible, we will continually update this news section with relevant information as it pertains to the impacts resulting from Hurricane Irma.

The information below pertains to Caribbean destinations. Please check WorldAgent Direct frequently for future updates regarding the storm’s impacts.

  • Antigua – There was no major damage reported, the airport is open and communications have been restored.
    • DMC – Limited Service – hotel reps are visiting all guests in hotels
  • St. Kitt’s and Nevis – There was no major damage reported, the airport is open and communications have been restored.
  • St. Maarten/St. Martin – Major damage has been reported throughout the entire island.
    • Oyster Bay Beach Resort, Divi Little Bay and Westin Dawn Beach are closed through Dec. 31, 2017.
    • Riu Palace St. Martin is closed through April 30, 2018.
    • Sonesta Great Bay, Sonesta Ocean Point and Sonesta Maho Beach are all closed until Dec. 31, 2018.
    • The destination is closed to all new arrivals through Oct. 31, 2017 for all hotels; however, some hotels may be closed for longer periods of time.
    • DMC – SXM Full Service, AXA Limited Service.
  • Anguilla
    • This destination is served via St. Maarten.
    • Most hotels closed seasonally through mid Oct./Nov. 1st as a standard practice unrelated to Hurricane Irma; upon reassessment most hotels are closed.
    • Four Seasons is closed through Sept. 1, 2018.
  • St. Thomas, USVI – There’s been major damage reported throughout the island.
    • Secret Harbour is closed until Nov. 1, 2017. Sugar Bay Beach is closed until Dec. 31, 2018. Frenchman’s Reef Marriott & Morning Star is closed until June 1, 2018. The Ritz-Carlton is closed until Jan. 8, 2018. Bolongo Bay Beach is closed until April 1, 2018. The Westin St. John is scheduled to reopen Jan. 1, 2018.
    • The destination is closed to new arrivals through Sept. 15; however, most hotels are closed for longer periods of time.
  • St. John 
    • The Westin St. John is closed until Jan. 1, 2018.
    • Caneel Bay is closed until Jan. 1, 2017
  • St. Croix – No major damage reported
    • Hotels and the airport are operational. The Buccaneer and Renaissance Carambola are housing some evacuees from STT.
  • Punta Cana – no major damage
    • Airport is open with all DL flights on time
    • Hotels:All of the major chain hotels are open in Punta Cana, Puerto Plata and La Romana.
    • Report from Riu hotels, all hotels okay and in 100% condition.
    • Barcelo Bavaro Palace and Beach are 100% operational and they are reporting no damage.
    • DMC – Full Service
    • Trafictours is open and fully operating – all tours and excursions are operating
  • Turks & Caicos – Delta resumed service on 9/13.
    • Beaches Turks and Caicos is closed through Dec. 13, 2017.
    • Pool at Seven Stars is closed for 2 weeks to remove sand and replace some of the tiles- they are offering $150 Resort credit for the inconvenience
    • Power and water have been restored on the island.
    • DMC – Limited Service
  • Exuma – DL resumed flights on 9/13.
    • Sandals Emerald Bay has reopened.
  • Nassau – Delta resumed flights on 9/11.
    • Operations back to normal
    • Sandals Royal Bahamian is open to new arrivals as of 9/10.
    • The Atlantis complex is open and accepting guests.
    • DMC – Full Service

Grand Bahamas (FPO) – Delta resumed flights on 9/16

  • Viva Wyndham will be closed until Sept.15 No guests in-house.
  • DMC – – fully operational
  • Marsh Harbour –Delta resumed flights on 9/16.
    • Hotels are fully operational.
  • Eleuthera – 
    • Hotels are fully operational.
  • Cuba
    • Delta’s service to HAV resumed on 9/12 and is flying on-time
    • Working with the Cuba U.S. office to get updates as quickly as possible